Shipping policy

Shipping Policy

PILAVELLORA currently ships within the United States.

Order Processing

Orders are processed after payment has been successfully confirmed. Processing times may vary depending on the product and fulfillment provider.

Shipping Costs

Standard shipping is currently free for eligible orders within the United States.

Delivery Times

Delivery times vary depending on the product, fulfillment location, destination, and carrier. Estimated delivery information may be provided during checkout or after your order has been processed. Delivery estimates are not guaranteed.

Order Tracking

When tracking information becomes available, customers will receive tracking details electronically.

Multiple Packages

Products in the same order may occasionally be shipped separately and arrive at different times.

Incorrect Addresses

Customers are responsible for providing a complete and accurate shipping address. If you notice an error in your shipping information, please contact us as soon as possible. Address changes cannot be guaranteed after an order has entered processing or fulfillment.

Delays

Carrier delays, severe weather, high shipping volumes, and other circumstances outside our reasonable control may affect delivery times.

Lost, Damaged, or Incorrect Orders

If your order arrives damaged or incorrect, or you believe it has been lost in transit, please contact us through the contact information provided on our website so we can review the issue.

Contact

For questions regarding shipping or an existing order, please contact PILAVELLORA through the contact information provided on our website.